Gowns without the Wait Policy
Bridal Gallery is not responsible for incorrect measurements and it is the buyers responsibility to ensure that their measurements are taken in accordance with the provided measuring tips and size chart.
All purchases will incur a flat shipping rate of $15 payable by the buyer.
Purchases will be fully refunded (excluding the $15 flat shipping rate) when returned within 3 business days of receipt and with the gown in its original condition. Buyers will be responsible for the return shipping cost.
Gowns returned that are not in their original condition will only receive a 50% refund.
All returns are to be sent to:
Shop 115a Centre Place Mall
501 Victoria Street
Ph: (07) 834 1237
Refunds will be directed back to the original account used for the purchase within 3 business days of receiving the returned gown. Please note that financial institutions may require extra time to process refunds.
Please reach out to our Customer Service team directly if you require assistance with processing your return.